Sector
Sector profileProperty management
For managing agents handling both owners' associations and rented stock: a site that orders fault reports, supplies owners and gets the office off the phone.
The trigger
Why it usually gets rebuilt
The lift is stuck, and thirty households ring the same number one after another to obtain the same information, which does not yet exist. In between, an owner asks for the minutes of the last meeting — attached to an email somewhere, three weeks ago.
Typical pages
- Home
- Managing owners' associations
- Managing rented property
- Report a fault or damage
- For owners
- For tenants
- Appointing us as your managing agent
- Contact and emergency numbers
Features
What actually makes the difference
Not every website needs everything. These are the points that genuinely count in this trade.
Fault reports with location and component
Building, entrance, which component, photos, when the reporter can be reached. The report arrives complete instead of being reconstructed over three call-backs, and duplicate reports about the same fault are merged.
Emergencies kept apart from everything else
Water in the basement is not a broken doorbell. One route leads visibly to the out-of-hours number, the other into the form. Otherwise the phone rings at eleven on a Sunday about the doorbell.
A protected area per building
Minutes, annual service-charge statements, budgets, the register of resolutions — access-controlled and separated by association, so no group of owners can see another's paperwork.
The contractor list behind the login
Which firm looks after which trade belongs where it is needed, not out in the open. Long-standing contractor relationships are commercial knowledge.
A dedicated path for new instructions
Managing agents grow through committees that want to switch. Number of units, year built, reserve fund, notice date with the current agent — captured properly, an inquiry can be assessed in an hour instead of a week.
Automation
What can run by itself
Reports become numbered cases
The reporter gets an acknowledgement with a case number, the office gets a task carrying the building and the urgency. Follow-ups run on the number instead of on "that thing with the lift".
A status note when the contractor is instructed
One line does it: instructed, attending Thursday. Most calls come not from anger about the fault but from not knowing where things stand.
Meeting notices with the papers attached
Agenda, annexes and proxy form go to the owners on file; anyone without an email address on record lands automatically on the postal list.
Announced visits to the building
Heating meter readings, smoke alarm checks, drinking-water testing: notice to the affected building with a time window and a fallback date — rather than a sheet in the stairwell that gets torn down.
Integrations
Types of system typically connected — which product exactly is something we work out in the call.
- Property management software
- Ticketing and task management
- Document storage per building
- Email and SMS delivery
- Accounting for service-charge statements
Budget
$7,700 – $15,400
A small portfolio with an open reporting form sits at the bottom; the protected owners' area with documents separated per association is the item that sets the figure.
Tell us what you have in mind.
Answer a few questions about your project. At the end you book an appointment and see a guide figure for the effort — free, without obligation and with no sales pitch.
- You'll hear back within 24 hours
- No sales pressure
- Fixed price before work starts