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Awelior

Sector

Sector profile

Plumbing and heating

For plumbing and heating firms split between bathroom refurbishment, boiler replacement and breakdown cover, explaining every inquiry from scratch.

The trigger

Why it usually gets rebuilt

Every first conversation about a heat pump starts from zero, although the year of construction, the existing system, the emitters and the flow temperature could be captured in two minutes. Twenty of those a week tie up half a working day in the office.

Typical pages

  • Home
  • Bathroom refurbishment, from plan to tile
  • Boiler replacement and heat pumps
  • Servicing and breakdown cover
  • Water hygiene for landlords
  • Grants and how the process runs
  • References and the show bathroom
  • Contact and vacancies

Features

What actually makes the difference

Not every website needs everything. These are the points that genuinely count in this trade.

Heating pre-questionnaire

Year of construction, existing heat source, radiators or underfloor, insulated facade or not. From that the firm can tell whether this is a boiler swap or a serious heat pump design — before the first call.

Bathroom inquiry with a floor plan

The client uploads a sketch or a phone photo of the plan and enters the room size. With three pictures of the current state, that is enough for a substantial first meeting.

Service contract signed online

System type, year, address, preferred interval — signed digitally. What used to take three letters is done in one evening.

Breakdown report with an access window

Alongside the fault description, the client says when somebody is home. Scheduling plans around it and saves the wasted trips.

Grant position kept current

Instead of a PDF from two years ago, an overview that moves with the schemes — what is funded, in which order application and order have to happen, and which parts the firm handles.

Automation

What can run by itself

  1. Service appointments prompted

    A year after the last service, the appointment request goes out automatically with three dates to choose from. The confirmed slot drops straight into route planning.

  2. Heating inquiries pre-qualified

    Answers from the questionnaire are scored and the inquiry filed accordingly — advisory meeting, site survey, or a note that an energy assessor is needed first.

  3. Access note before the visit

    A message the evening before: time window, access to the cellar, the water will need turning off. It prevents the trip to a locked door.

  4. Water testing intervals

    For landlords with a testing duty, the intervals run in the background. When an inspection comes due, the firm gets in touch with a date and a sampling plan.

  5. Documents after the boiler swap

    Once signed off, the manual, the settings and the balancing record go to the client in one bundle. Calls about how to operate the thing drop off noticeably.

Integrations

Types of system typically connected — which product exactly is something we work out in the call.

  • Trade software for jobs and service contracts
  • Stock system with plumbing wholesaler catalog data
  • Route planning and scheduling
  • Mobile time recording and measurement
  • Accounting

Budget

$6,600 – $12,650

The heating questionnaire and the service contract handling are the two items that move the price — both pay back in office hours saved, but both need working through with whoever runs the jobs. Until then the range is an estimate.

Get a figure for your business

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