App demo
Fenwick Check-inFenwick Motor Works, Ludlow
Hand over the keys
At 5:00 PM on a Friday somebody is at the counter wanting their key: locker 07 — but $486.20 is unpaid. Twelve spaces, three rows, one key cabinet; people who keep that in their head still search.
- In the hands of
- Service adviser at vehicle check-in
- Shown on
- iOS — title centred, swipe bar below
- Replaces
- Replaces the carbon-copy check-in sheet, the camera in the desk drawer and the phone call “it will cost more, is that alright?” that nobody can later prove. The authorization above $800.00 sits on the job with a time, a scope and a ceiling before anyone turns a key — and the existing damage to the rear bumper is photographed before the car goes inside.
Everything in this demo is laid out and none of it acts: buttons only report that they have no effect in the demo, checkboxes are fixed, input fields lead nowhere. Nothing is stored, sent or fetched.
How Awelior would approach this project
Fenwick Motor Works, Ludlow is invented — the way it is built is not. None of this is work delivered for a client. It is the shape we would give such a project — with the same depth, but without a client who would have to answer for it.
Where it starts
At Fenwick Motor Works what a job costs is decided on the ramp, and it is usually more than was discussed at check-in. The service adviser rings, the customer says yes, and nobody records when, covering what, and up to what amount. At collection it is then one account against another, and the garage gives way because it has nothing in hand.
Decisions
An authorization without an amount is not one
When the go-ahead comes by phone it is recorded with time, scope and ceiling; the time is the device's and cannot be edited afterwards. That is the point at which a repair order either holds or does not.
Nothing is done above the agreed ceiling
Not even “while we're in there”. The app shows the excess as an amount of its own and offers, as a second route, quoting only the unavoidable items — instead of turning the ceiling into a suggestion.
An expired link is not consent
After 48 hours the authorization request lapses. The estimate stands and the question is asked again. Treating silence as agreement would be the most convenient rule in the whole project and the most expensive.
Deliberately left outNo payment and no invoicing in the app. The outstanding amount is shown when the keys are handed over; money is taken at the counter — a payment flow brings a till system, a certified security module and receipt obligations with it, and that is a project of its own.
What is in it
- Screens
- 5
- Tabs
- 4
- Content blocks
- 16
- Languages
- 4
Navigation responds, including the route from the check-in list into a single vehicle and back. The handover checklist, the estimate, the authorization flow and the form for a telephone authorization are fully rendered and inert; the four states have a view of their own.
How it would go on
Connection to the job system and parts catalog
Labor times from the manufacturer's schedule, parts prices from the store, order and invoice in the main system. An estimate somebody maintains twice stops being maintained after a fortnight.
The route to the customer
Authorization link, message, reminder — and what happens when somebody has no smartphone. A repair must not fail because one channel is missing.
Photographs and retention
The walk-around produces, at every check-in, pictures documenting the condition of somebody else's car. Resolution, storage, deletion period and who may see them belong settled before launch.
An app like this for your business?
Fenwick Check-in is invented — the fit is not. Apps come about exactly this way: from the routes that already exist in a business, only without the paper in between.
Sample app by Awelior. Invented business, invented data, nothing stored.